Privacy policy

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter, “GDPR”) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), IdenQ informs users about its Privacy Policy regarding the processing of personal data of users, potential clients and suppliers, job applicants, individuals contacting us through web forms, or social media users interacting with the Website.

1. IDENTITY OF THE DATA CONTROLLER

• Data Controller: CROWDAZON LLC A SERIES OF OTOCO MATIC DE LLC
• Address: 326 Albedo Ave SE, Palm Bay, FL 32909, USA
• EIN / TAX ID: 38-4357551
• Email: support@idenq.io

Hereinafter referred to as the “Controller“.

2. PURPOSE OF DATA PROCESSING

Your personal data may be processed for the following purposes:

• To respond to inquiries and requests submitted through the Website.
• To manage contractual or commercial relationships.
• To provide access to services offered by IdenQ.
• To improve our services through analytics, statistics, and internal research.
• To send commercial communications related to our services, provided prior consent has been granted.
• To comply with legal obligations and prevent fraud.
• To manage IdenQ’s presence on social networks.

3. LEGAL BASIS FOR PROCESSING

The processing of personal data is based on one or more of the following legal grounds:

• The data subject’s consent (Article 6.1.a GDPR).
• The performance of a contract or pre-contractual measures (Article 6.1.b GDPR).
• Compliance with legal obligations (Article 6.1.c GDPR).
• Legitimate interests pursued by the Controller, provided they do not override fundamental rights (Article 6.1.f GDPR).

4. DATA RETENTION

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations:

• Contact inquiries: up to 3 years from last interaction.
• Contractual and billing data: up to 5 years (or as required by tax legislation).
• Marketing communications: until consent is withdrawn.

5. DATA DISCLOSURE AND PROCESSORS

Personal data may be accessed by authorized personnel of IdenQ and by third-party service providers acting as data processors, such as:

• Hosting and cloud service providers.
• Email and communication platforms.
• Analytics and performance monitoring services.
• Payment processors (if applicable).
• Legal or regulatory authorities when required by law.

All processors are contractually bound to ensure confidentiality and compliance with applicable data protection regulations.

6. INTERNATIONAL DATA TRANSFERS

As the Controller is established in the United States, personal data may be transferred outside the European Economic Area (EEA). Such transfers are carried out under appropriate safeguards, including Standard Contractual Clauses approved by the European Commission or other lawful mechanisms ensuring an adequate level of protection in accordance with Articles 44–49 GDPR.

7. DATA SECURITY

The Controller applies appropriate technical and organizational measures to ensure the security, integrity, availability, and confidentiality of personal data, including encryption, access controls, and secure hosting environments.

8. DATA ACCURACY

Users guarantee that the personal data provided is accurate, complete, and up to date and undertake to notify any changes.

9. COOKIES AND TRACKING TECHNOLOGIES

The Website may use technical, analytical, and functional cookies to ensure proper operation and improve user experience. Where required by law, non-essential cookies are used only after obtaining explicit consent. For more information, please consult our Cookie Policy.

10. USER PROFILING

IdenQ does not carry out automated decision-making or profiling that produces legal effects concerning users.

11. YOUR RIGHTS

Under the GDPR, you have the right to:

• Access your personal data.
• Request rectification of inaccurate data.
• Request erasure of your data.
• Request restriction of processing.
• Object to processing.
• Request data portability.
• Withdraw consent at any time.

To exercise your rights, you may send a request to support@idenq.io, attaching proof of identity.

If you believe your rights have been violated, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) or with the supervisory authority in your country of residence.

12. UPDATES

The Controller reserves the right to modify this Privacy Policy to reflect legal, technical, or operational changes. Updates will be published on this page.

13. ACCEPTANCE

By submitting personal data through the Website or interacting with our services, you acknowledge that you have read and understood this Privacy Policy.